We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent shoes!!!! No smell. Glue does not stick out anywhere. Made qualitatively. At 22,5 on the STAP sat perfectly. To buy I advise!!!
Shoes Super. came quickly. thanks to the store. as in the picture. The size grid corresponds. Wear 38.5, ordered 39, just 5mm too big
Very cute fully meet my expectations
A little wrong in size. I hope I can wear it. Very beautiful and match the description!
Beautiful, but the size is smaller came
super flexible and comfortable
The shoes are beautiful, the description matches. The size approached 36,5-37. But the sock is narrow at the shoes and if the fullness is large, it is better to order a bigger size. Delivery about a month to Yaroslavl. Very comfortable. Quality is good.
The shoes are beautiful, the size corresponds to the table.
Shoes came in good condition. Malomerit, at its 38 took 39, small. the store is happy
it is just beautiful ❤️ thank you
Shoes are good. But it was necessary to take a larger size. At the first exit, one back became an accordion it's sad
Very hard shoes as in the picture and very comfortable
Shoes are comfortable. Look good on the leg. I recommend!
never mind about the dispute.I went to my local post office.I got the package.thank you
Red black and snake colors beautiful. Size 38 I’m using 7.5 EE.UU a little tide but I don’t return I’ll keep my shoes! RECOMMEND Clapping . I was working are swollen my feet ‼️fast delivery.
very beautiful shoe. I recommend the store.
Little tight, but exquisite shoe
Hi it took time to arrive, the shoe is very nice but it's muuuuy wide
Very nice ! Thanks !
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
415 C welsh rd, Philadelphia,PA, U.S.A